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Get the procurement packet.

One signed link covers the standard agreement, DPA, architecture notes, security materials, subprocessor list, and SLA terms. We keep the packet clear so procurement and security can review the same operating model.

What's inside

Procurement materials, NDA-gated.

  • Master Subscription Agreement
    Latest standard MSA, redlinable in Word.
  • Data Processing Addendum (DPA)
    GDPR, UK GDPR, and US-state addenda included.
  • Security architecture brief
    How source access, answer events, and review workflows are designed.
  • Healthcare deployment note
    Reference architecture and BAA discussion materials for eligible deployments.
  • Public-sector control mapping
    Current mapping work and deployment posture shared under NDA.
  • Security testing summary
    Current testing posture and review history shared with qualified buyers.
  • Sub-processor index
    Live at /legal/subprocessors with 30-day change notifications.
  • SLA terms
    Service-level objectives, support process, and incident response expectations.
Process

How the request works.

  1. 01
    Email [email protected]
    Tell us your organization, the GC or security lead receiving the materials, and the timeline.
  2. 02
    Sign the NDA
    One-page mutual NDA, redlinable. We countersign within one business day.
  3. 03
    Receive the packet
    Signed link valid for 30 days. Includes a contact in security and legal for follow-ups.

Ready to start procurement?

We respond within one business day and route security or legal follow-ups to the right owner.

Request the packetRead the security paper