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Read from the tools you have. Speak in the channels you use.

VeriCite connects to approved material without forcing teams to move it first. The same answer rules apply whether the question starts in Slack, a help center, a shared inbox, or your own application.

Source connectors

Where your knowledge lives.

Confluence Cloud + Server
Connect selected spaces and keep page updates in sync.
SharePoint + OneDrive
Connect selected sites and preserve document metadata for review.
Google Drive
Connect approved folders while respecting document-level access.
Notion
Connect workspaces and databases, including related pages.
PDF + DOCX upload
Upload policy packets, handbooks, SOPs, and scanned documents.
Custom (S3, GCS, webhook)
Use push or pull workflows with versioned source manifests.
Salesforce Knowledge
Use published articles as approved source material.
Zendesk Guide
Sync help-center sections with author and update history preserved.
ServiceNow KB
Connect approved knowledge bases and carry access rules into answers.
Channel connectors

Where your users ask.

Slack
Workspace bot for channels and DMs, with identity-aware answers.
Microsoft Teams
Bot framework and adaptive cards for team channels.
Web widget
14kb gzipped script. Mount anywhere; theme inherits.
Email triage
Reply drafts + autoresponders for shared mailboxes.
SMS · WhatsApp
Messaging workflows with channel-specific answer rules.
Voice (beta)
IVR and warm transfer with cited response drafts.
Identity + admin

How your IT team manages it.

Okta · Azure AD · Google
SAML 2.0 + OIDC. SCIM for provisioning.
JIT user provisioning
Map groups to answer access and remove users when they leave.
Review log streaming
Send answer, citation, and handoff events to Splunk, Datadog, or S3.
DLP integrations
Check outgoing text against Microsoft Purview or Nightfall rules.
Terraform provider
Manage accounts, sources, answer rules, and policies as code.
Region review
Discuss region expectations during deployment planning.

Don't see your tool?

Webhook and object-storage connectors handle most custom systems. For specific platforms, our solutions team can scope a connector during onboarding.

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